Refund Policy

Return and Refund Policy

Thank you for shopping at Supra Sewing. We value your business and want you to be completely satisfied with your purchase.

Returns

You have 14 calendar days to return an item from the date you received it. To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.

Restocking Fee

A 20% restocking fee will be applied to all returns. This fee will be deducted from your refund amount.

Final Sale Items

Please note that final sale items cannot be returned or exchanged.

Return Shipping

You are responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable.

Refunds

Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.

If your return is approved, the refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain number of days depending on your card issuer's policies.

Contact Us

If you have any questions on how to return your item to us, contact us at contact@suprasewing.com.

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Exceptions

Certain items are not eligible for return, including final sale items as mentioned above. Additionally, we cannot accept returns on items that are damaged due to misuse, lack of care, mishandling, accident, abuse, or normal wear and tear.

Damaged or Defective Items

If you receive a damaged or defective item, please contact us immediately at contact@suprasewing.com. We will work with you to resolve the issue promptly.