Shipping could be improved as well as handling. Ordered straight line Jack Laser Seam Guide, but received the cross seam line. Missing 1 item from my order, Jack H2 Presser. Overall good order. I will note that I live in another country, so getting anything I order from any business takes a few weeks to arrive. This particular order was about a week in fullfilling. I had to remind them to ship it.
U30 / U31 Piping Feet Set – Top & Bottom Feed Walking Foot Machines
Store owner replied: Hi John, thank you for your feedback and for your patience with an international order. We apologize for sending the cross-line laser instead of the straight-line Jack Laser Seam Guide. We refunded that item in full, and you didn't need to send it back. We're also sorry about the delay in shipping your order. We've taken note so international orders are fulfilled more quickly. If anything else from your order needs attention, please reach out to us at support@suprasewing.com and we'll take care of it right away. — The Supra Sewing Team
